BSES Customer Care Number

BSES toll free Customer Care Number/call center Number

BSES Delhi Contact Number:

BSES Yamuna Power Limited (BYPL) 011-399 99 -808 and SMS Service 5 61 61 08
BSES Rajdhani Power Limited (BRPL) 011-399 99 -707 and SMS Service 5 61 61 07

BSES Online bill payment and print duplicate bill –

BSES Online Duplicate Bill Print – Click here
BSES Online Bill Payment – Click here
Use Visa/ MasterCard / Net Banking (Main banks including Citibank, IDBI Bank, AXIS Bank, SBI). BSES Bill Payments: Cash / Cheque

BSES Consumer Grievance Redressal Forum Address:

 BSES Customer Care Number BSES Customer Care Number

I – BSES Rajdhani Power Limited

Flat No.1, Substation Building, Sector-5, Pushp Vihar, New Delhi -110017, , Tel: 011 – 32978194 & 32978195 Fax: 011 – 29564400,

II – BSES Yamuna Power Limited

Substation Building, Adj Shakti Kiran Building, Karkardooma,
New Delhi -110032, Tel: 011 – 30978140 & 32978141 Fax: 011-22384886,

You could also come within reach of the Office of the Electricity Ombudsman, B-53, Paschimi Marg, Vasant Vihar, New Delhi – 110 057,
Phone Number 011 – 32506011; Fax Number: 011 – 26141205.

III – BSES Vigilance Helpline on telephone no.

You can also fill in the alertness Complaint Available in all District Offices and drop it in the complaint box. You have reserved in the District offices or fax it to the CVO on no.32929455
 BSES Customer Care Number BSES Customer Care Number

BSES Bill on your email ID

BSES Yamuna Power Limited (BYPL) Email ID –
BSES Rajdhani Power Limited (BRPL) Email –

BSES Contact DetailsBSES Head Office

BSES Rajdhani Power Limited
BSES Bhawan, Nehru Place
New Delhi – 110019


S.N. Division Name SDO Address
1 ALAKNANDA 2510 E-Block,Near Gurudwara, Greater Kailash- 2 , NEW DELHI-110048
2 DWARKA 2661 C-2C, Pocket 12, Near Agarwal Bhawan, Janakpuri, Pin-110058
3 HAUZ KHAS 2551 A-1/27,Safdarjung Enclave, New Delhi-110029
4 JAFFARPUR 2621 66kv Grid S/s near RTRM Hospital Jaffarpur N.Delhi-73
5 JANAK PURI 2610 G-8, Maya Enclave, Hari Nagar, New Delhi-110064
6 KHANPUR 2511 BSES Sub-Stn. Near Petrol pump,MB Road,Pul Pahladpur,ND-110044
7 MUNDKA 2631 Mundka complaint centre,Near Petrol Pump,Main Rohtak Road, New Delhi-110041
8 NAJAFGARH 2620 220 KV Grid Sub Station, Najafgarh, New Delhi-110043
9 NANGLOI 2630 S/Stn. Bldg.I Guruharkrishan Nagar,Paschim Vihar New Delhi-87
10 NEHRU PLACE 2530 E-Block , Substation Building, East of kailash (Adjacent to Nirula’s), New Delhi
12 PALAM 2660 C-2-D, Dabri Mour, Pankha Road, New Delhi-58
13 PUNJABI BAGH 2640 Road no-43,West Punjabi Bagh, ND-110026
14 R K PURAM 2550 Grid Building, West Block, Sec-I R.K Puram, New Delhi-110066
15 SARITA VIHAR 2541 Community Centre New Friends Colony N.D-65
17 TAGORE GARDEN 2641 BSES Tagore Garden Office ,Near Central Market, Tagore Garden, ND-110027
18 VASANT KUNJ 2521 C- 9, Vasant Kunj,New Delhi-110070
19 VIKAS PURI 2650 Distt. Centre Janak Puri , Vikas puri, New Delhi-110058

BSES YAMUNA POWER LTD Divisional Offices

S.N. Division Name SDO Address
1 CHANDNI CHOWK 1110 Substation Bldng, Near Town Hall, New Delhi 110006
2 DARIYA GANJ 1120 Kamla Market Office, Asaf Ali Marg New Delhi 110001
3 G T ROAD 1211 Substation Bldg, GT Road, Shahdara Adj to Hind Pocket Books ,Delhi-110095


BSES Corporate Annexe ,CBD-III GRID,Ground floor,Opposite Agarwal Fun City Mall, Karkardooma, Delhi-110032
5 KARAWAL NAGAR 1251 66 KV Grid Station,Bhagirathi, near Gokul puri police station, Yamuna Vihar,Delhi
6 KRISHNA NAGAR 1220 F-15/2, Krishna Nagar, New Delhi-110051
7 LAXMI NAGAR 1230 East Guru Angad Nagar, Radhu Palace, Laxmi Nagar-110092
8 MAYUR VIHAR I-II 1240 Substation Bldng, Adj to LSC, pocket 1, Mayur vihar-1,New Delhi
9 MAYUR VIHAR -III 1241 Substation Building -7, Near Somerville School, Vasundhara Enclave, Delhi-110096.
10 NAND NAGRI 1260 C-102, Tahirpur Grid , Nandnagari New Delhi -110094
11 PAHAR GANJ 1130 11 KV substation,near Aram Bagh Qtr Paharganj, New Delhi – 110055
12 PATEL NAGAR 1141 1141Substation Bldng, Block-18, East Patel Nagar,New Delhi -110018
13 SHANKAR ROAD 1140 33 KV,Substation Building, Shankar Road, NEW DELHI 110060
14 AMUNA VIHAR 1250 Substation Building at C-7, Yamuna Vihar, New Delhi – 110053

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21 Responses to BSES Customer Care Number

  1. malini chaudhri says:

    I have no electricity in D 2 kalindi all night. Please restore it.

  2. Krishna says:

    I stay east delhi Shivpuri ext or apki servive itni ghtiya h mather chod kutte ke pilllllo ki light 4 ghnate gayab rhti h bhn ke londo

  3. Mahesh Chand says:

    My mother name is Homwati who is 75years old and residence H.No.53, Gali No.1, Harijan Basti, Neb Sarai, New Delhi-110068 near Gas Godam. My mother CA no 102364468 and CRN no.2520153396 in BSES Rajdhani Power Limited.I am very sorry to informed to you that last month reading noting man come ion our house and door knocked very loudly. I advised him to knocked slowly. Due to this the man is not attend for noting the reading in this month. Kindly look in to this matter and send the average bill for last month on this email address.Early action in this matter is requested.

    With regards

    (Mahesh Chand)

  4. Pankaj goyal says:

    sir, my c.a. No is 8001748458 On 16 feb 2015 But i am sorry to say that after providing all my document your visiting person demand me for bribe of 500 Rs not one time but 2 times . Sir that person is 9716747360.
    sir i am facing a lot of problem pls solve my problem.
    pankaj goyal
    8/4/15 Delhi

  5. ranvir singh jaswal says:

    it is submitte that pole no. 236/28/8X25 is non functional & there is risk some may electrocute as it situate at shishu park welcome silampur phase 3 elhi-110053 may repaire at the earliest



  6. ranvir singh jaswal says:

    t is submitte that pole no. 236/28/8X25 is non functional & there is risk some may electrocute as it situate at shishu park welcome silampur phase 3 elhi-110053 may repaire at the earliest



  7. nitin says:

    Please have a look forward toward nangloi
    here the power supply is given to the factory rather then the local supply
    please concerned this
    we are living in the worst phase

  8. MOHD MUNIM says:

    Application no :8001770874
    New Connection (Domestic)
    Your Representative visited the premises on 13 mar 2015.
    New connection is still awaited.

  9. Bhushan says:

    this is the worst power company I have ever seen this company is totally a holly shit

  10. Soumendra Digar says:

    No electricity in DDA Flats, Pocket – 12, Jasola Vihar, please do rectify the same immediately.


    PS: Else will complain higher authorities

  11. BRIJ MOHAN says:

    I am a resident of Qtr. No. 283, Sector-1, Sadiq Nagar, New Delhi -110049. Since 12:30 yerternight there is no electricity supply to my residence. In order to get the supply restored I tries allanong in the night, but in vain as nobody was here in BSES to attend the call. I had been successful to get my complaint No. 708 registered at around 06:00 am. However, when an employee visited my palce at around 08:00 am he told that there was nothing to do by BSES as the fault ws to be attendded to by CXPWD. Accordingly, I approached CPWD, when they came it was revealed by them that BSES personnel left without attending the complaint. CPWD officials said that it was duty of BSES to provide/ maintain supply of electricity upto the Meter. I fact the wire for supply to the meter was charred and required to be replaced. Anyway my family had to be without electricity in this hot season up to 02:00 pm. This sttes sorry state of affairs in the BSES nowaday. I think there is no one who can listen the customers.

  12. Rishabh Dutt says:

    In tilak nagar new delhi-6 there is power cut due to some fault or failure at electrical junctions. Please look into the matter as soon as possible

  13. Hi

    My name is praveen kumar r/o H Block raj nagar part 2 palam colony. New delhi 110045.

    I am writing here to complain about power cut and bad customer care of your company. We are facing heavy power cut in our are for the last 10 days. Above that nobody answers on your customer care number too. Please take strict action on that.


    Praveen Kumar

  14. sunil bhardwaj says:

    Sir mai uttam nager mai uttam vihar mai rehta hu.sir yaha bihli ki bahut samasya hai jab bhi apka dil karta hai cut laga diya jata hai.sir aaj bhi din mai do ghante bijli band thi.aue aaj raat ko bhi teen ghante se light band hai.sir pl is samasya ko dur kare

  15. Punit says:

    I live in Street No.1, Mahavir Enclave. I would like
    to bring this to your attention that we get a
    power cut for minimum 12 hours on a daily basis,
    which is making our life miserable. We have been
    contacting the local BSES office and customer
    care daily but there is no satisfactory response..

  16. Punit says:

    I live in rzg-814 rajnagar2 palam colony new delhi. I would like
    to bring this to your attention that we get a
    power cut for minimum 12 hours on a daily basis,
    which is making our life miserable. We have been
    contacting the local BSES office and customer
    care daily but there is no satisfactory response..

  17. V.K.Jain, S/o S.K.Jain says:

    In K-Block & G Block of Navin Shahdara ,area behind Shahdara Police Station, there is continuous voltage fluctuation which is more during night time and as a result many electrical appliances and chargers are being burnt/damaged.

    Kindly get the issue examined and also the present rating of Transformer installed in our area, vis-a-vis present load and take appropriate action at the earliest, as all the consumers, in the area are suffering very badly due to above problem persisting for last 2 months.

    Kindly do the needful urgently.

    V.K.Jain, AGM, NTPC
    Mob 9650991900

    CA number- 101207488
    CRN – 1210001604

  18. Syed Hasan Waheed says:

    Somebody with the name of Yogendra, Mob.No:9599893999, came claiming disconnection or immediate payment of the previous dues on 22nd May, 15. I gave him the cheque of INR 3220, and he took cash INR 350 separately as disconnection fee. My wife complained to Customer Care and Cheque has not been deposited till date. I will to complain to the minister and police. I am trying the Vigilance and complaints page of BSES from last two days and after filling the complains page it gives the “Sorry, please try later”. BSES site is most useless I have ever seen in my life. If this fraudulent is not solved, I go to consumer court, criminal court, police and any of the concerned departments or ministry.

  19. Hi , I m Devender and I m suffering a problem of electricity from yesterday night at 1.00 am and I complaint at 7.28 am and my complaint no is 413 . after Every half an hour I call to take a progress report about my complaint but till known they don’t give the solution of my complaint . when I call to customer care they don’t give me the satisfactory answer. Its one of the worst experience of my.

  20. kamal kumar says:

    New Connection

  21. Savitri says:

    Respected BSES sirs/madams,
    With due respect I beg to state that I am a consumer of your firm. Last month my electricity bill Rs. 1080 has been sent to me while I have not used so much usage. Like me, many persons are facing this problem. I am a low income earner doing job in Aanganwadi. So you are requested to review my bill and send proper bill so that I can pay easily otherwise I would not be able to pay it.
    For this act, I shall ever pray.
    Thanking you
    364A street no.8 new shyam nagar tilak nagar near subhash mode new Delhi

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